Terms of service
TERMS & CONDITIONS
SHIPPING
Please allow 3-5 business days for order processing and verification. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.
We cannot and will not change or intercept a package to alter the delivery. We will only ship to address provided at checkout (Billing Address).
Please note, all online orders are required to have a matching Billing and Shipping Address. Addresses that do not comply, will not be processed.
Due to volume, we are unable to combine shipping on multiple orders.
DOMESTIC SHIPPING
All U.S. orders are shipped via UPS Ground to the contiguous 48 U.S. states, priced at a flat rate of $10.
All orders to Alaska, Hawaii, and Puerto Rico will be shipped UPS Ground at a flat rate of $20.
INTERNATIONAL SHIPPING
Since shipping costs are calculated based on the contents of your order and the location to which the order is shipping, shipping charges can only be provided by contacting us.
Additionally, do not be alarmed if your tracking number does not work temporarily. Sometimes tracking can be delayed, please allow for up to 24 hours for tracking to appear.
Greenslate Studio is not liable for any Taxes, Duties, Lost or Undelivered Packages with International orders.
RETURN / EXCHANGE POLICY
WE DO NOT ACCEPT INTERNATIONAL RETURNS. WE DO NOT ACCEPT RETURNS ON SALES ITEMS. ALL SALES ON SALE ITEMS ARE FINAL. IF SALES ITEMS ARE RETURNED, THE PACKAGE(S) WILL BE REFUSED, WHICH GREENSLATE STUDIO WILL NOT BE HELD RESPONSIBLE FOR.
LOST OR STOLEN PACKAGES
Unfortunately sometimes, once shipped, packages go missing or are marked as delivered, yet you have not received them. In this case, you should contact UPS and file a lost or stolen package claim at 887-524-4489 or visit them online at USPS Claims.
TERMS OF USE
By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice. We reserve the right to cancel any orders or ban any user that we suspect might have aided by browser automation, or a reservation service.
COPYRIGHT & TRADEMARKS
All content of our website including text, graphics, logos, button icons, images, and software, is property of GREENSLATE STUDIO and is protected by United States and international copyright laws. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with FreshRagsFL.com. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission.
SECURE PROCESSING
Greenslate-Studio.com uses secure processing called SSL Encryption Technology, which is the industry standard. SSL(Secure Sockets Layer) is a protocol developed for the transmission of private information over the internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the internet.
PRIVACY
Greenslate-Studio.com respects our customers’ account information as private and confidential information and will never share this with any outside afflictions or individuals. Your information is secured and encrypted with the Secure Socket Layer Software.
TAXES
All Florida state residents will be charged 7% sales tax on their Greenslate-Studio.com purchases.
PURCHASE FOR PERSONAL USE ONLY
You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.
